Returns & Refunds
Search
-
What is the money back guarantee?
We're happy to give you your money back or exchange your garment within 60 days of purchase, if you open and try it and are not happy with it (excl. Express Shipping costs). You can only claim via our money back guarantee for one product within a 12 mon...
-
What is your return policy?
We hope you'll be delighted with our products. If for any reason you are not satisfied, you may return products in their original packaging, unopened and undamaged, back to us within 14 days of receipt of goods for a refund (excl. shipping costs).We req...
-
What do I do if I have a faulty item?
If you have received an item which is faulty (some exceptions apply*), we will happily replace the product you purchased in the last 90 days. Please contact us, providing: Your order number A clear description of the issue Pictures clearly showing the f...
-
I haven't received my refund.
If you've returned your item, but the refund hasn't been processed in a timely manner, or if you have any other questions or concerns, please use the below form to contact us with your order number and we will be happy to look into this further for you....